Why Neleux?

We specialize in premium designer-inspired sneakers that deliver exceptional quality and style. Our products are carefully crafted with high-grade materials and feature designs inspired by the world's most iconic fashion houses and streetwear brands.

No — we specialize exclusively in online shopping to offer you the best prices and the widest selection of designer-inspired sneakers, directly from our trusted suppliers.

We accept Visa and MasterCard credit cards, as well as Bitcoin, Ethereum, and other major cryptocurrencies. Important: Cryptocurrency payments are non-refundable due to blockchain technology limitations.

Once your order ships, you can email us at neleux@gmail.com with your order number. We'll provide your tracking number and carrier information (DHL, FedEx, USPS, Aramex, or UPS) within 24 hours.

Absolutely! We ship worldwide with free shipping on all orders. International orders may be subject to local customs duties and taxes, which are the buyer's responsibility. Customs rules vary by country.

Credit Card Purchases: 30-day return policy for unworn items. Cryptocurrency Purchases: Non-refundable (final sale). Free Exchanges are available for size/color changes within 30 days.

Processing takes 1-2 business days, shipping takes 3-7 business days worldwide, and tracking is provided within 24 hours of shipment. We work with trusted carriers to ensure fast delivery.

Yes! We're happy to provide special quotes for large volume orders. Please email us with the products you're interested in, exact quantity needed, desired delivery timeframe, and any special packing requirements.

Orders can be cancelled within 2 days of being placed — before they are processed and shipped. Once an order has been shipped, cancellation is not possible, but our return policy may apply (payment method dependent).

Absolutely. We use secure SSL certificates during checkout, and your payment details are encrypted through trusted payment gateways. Your payment information is never stored on our servers. All transactions are digitally encrypted and we never share your information.