Returns & Exchanges Policy
If you are not fully satisfied with your purchase, you may exchange or return it for a refund within 30 days of the shipping date, subject to a Return Merchandise Authorization (RMA) from our website. Please note that the original shipping costs will be deducted from your total refund.
✅ Conditions for Returns or Exchanges
- ✔️ Be in new, unused condition
- ✔️ Include all original packaging and parts
- ✔️ Show no signs of wear or damage
⚠️ Important: Any signs of use, wear, or removal of parts will result in your return being refused.
🗂️ Report Issues Promptly
If you receive your order and notice any discrepancies, visible damage, or if you received an incorrect item, please contact us within 5 days of delivery so we can resolve the issue promptly.
📧 Need Assistance?
Visit our Customer Service Center or email us at neleux@gmail.com — we’re here to assist you.