Returns & Exchanges Policy

If you are not fully satisfied with your purchase, you may exchange or return it for a refund within 30 days of the shipping date, subject to a Return Merchandise Authorization (RMA) from our website. Please note that the original shipping costs will be deducted from your total refund.

✅ Conditions for Returns or Exchanges

  • ✔️ Be in new, unused condition
  • ✔️ Include all original packaging and parts
  • ✔️ Show no signs of wear or damage

⚠️ Important: Any signs of use, wear, or removal of parts will result in your return being refused.

🗂️ Report Issues Promptly

If you receive your order and notice any discrepancies, visible damage, or if you received an incorrect item, please contact us within 5 days of delivery so we can resolve the issue promptly.

📧 Need Assistance?

Visit our Customer Service Center or email us at neleux@gmail.com — we’re here to assist you.