1. Use of Our Service

You must be at least 18 years old or have legal parental or guardian consent to use our Service. You agree to provide accurate, current, and complete information when creating an account or making a purchase.

2. Products and Orders

All products displayed on Neleux are designer-inspired sneakers and are subject to availability. We reserve the right to limit quantities, refuse orders, or cancel any order at our sole discretion.

Product Descriptions: Our products are designer-style sneakers inspired by popular fashion trends. While we strive for accurate descriptions and high-quality images, we do not guarantee that product descriptions, images, or prices are error-free.

Order Processing: In case of an error, we reserve the right to correct it and revise your order accordingly or to cancel the order and refund any amount charged.

3. Pricing and Payment

All prices are listed in the currency shown on our Site. You agree to pay all charges incurred by you or any users of your account and payment method at the prices in effect when such charges are incurred.

Payment Methods:

Payments are processed securely through our authorized payment processors. Neleux does not store your payment card details.

4. Shipping and Delivery

Free Worldwide Shipping: We offer complimentary shipping on all orders worldwide.

Delivery Times: Estimated delivery times are 3-7 business days depending on location and carrier. These are estimates only and may vary due to customs procedures, carrier delays, or other factors beyond our control.

International Orders: May be subject to local customs duties and taxes (buyer responsibility).

For detailed information, please see our Shipping Policy.

5. Returns and Exchanges

Return Policy:

For complete details, please see our Returns & Exchanges Policy.

6. Product Quality and Warranty

Our designer-inspired sneakers are crafted with premium materials and attention to detail. While we guarantee high-quality construction, these products are designer-style interpretations and not affiliated with original brand manufacturers.

Quality Assurance: Every product is inspected before shipping to ensure premium quality standards.

7. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of Neleux or its content suppliers and is protected by applicable intellectual property laws. You may not use, reproduce, or distribute any content without our prior written permission.

8. Prohibited Conduct

You agree not to misuse the Service, including but not limited to:

9. Limitation of Liability

To the fullest extent permitted by law, Neleux shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, arising out of your use or inability to use the Service.

Maximum Liability: Our total liability shall not exceed the amount you paid for the specific product or service giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless Neleux, its affiliates, directors, employees, and agents from any claims, losses, damages, liabilities, costs, and expenses arising out of your use of the Service or your violation of these Terms.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [Your Country/State]. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in [Your Country/State].

Dispute Resolution: We encourage resolving disputes through direct communication. Contact us at neleux@gmail.com before pursuing legal action.

12. Changes to These Terms

We may update these Terms from time to time. The latest version will always be posted on our Site with the updated date. By continuing to use the Service after changes become effective, you agree to be bound by the updated Terms.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

14. Contact Us

If you have any questions about these Terms, please contact us at:

📧 Email: neleux@gmail.com
🌐 Website: www.neleux.com
📍 Response Time: Within 24 hours