Shipping Policy
At Neleux, you can choose the shipping method that best suits your needs when placing an order. We work with trusted international carriers to ensure fast and reliable delivery worldwide.
🚚 FREE WORLDWIDE SHIPPING
We offer complimentary shipping on all orders, delivered directly to your door.
✅ Available Carriers & Estimated Delivery
| Carrier | Estimated Delivery | Tracking |
|---|---|---|
| USPS | 5–7 business days | 17track.net |
| DHL | 3–5 business days | dhl.com |
| FedEx | 3–5 business days | fedex.com |
| Aramex | 3–5 business days | aramex.com |
| UPS | 3–5 business days | ups.com |
📦 Order Processing:
• Processing Time: 1-2 business days
• Order Confirmation: Instant email confirmation
• Tracking Information: Provided within 24 hours of shipment
📌 Important Information:
• Customs clearance may occasionally delay delivery if your package is held by customs officials
• Shipping times may vary depending on your location and local postal services
• Carrier selection is optimized based on your shipping address for fastest delivery
• International orders may be subject to local customs duties (buyer responsibility)
• Remote areas may require additional 1-3 days for delivery
🔍 Order Tracking:
Track your order easily using the provided tracking number on the carrier's website or via 17track.net for universal tracking.
⚠️ Disclaimer:
Neleux is not responsible for delays caused by customs clearance, natural disasters, or carrier-related issues beyond our control.
Questions about your shipment? Contact us at neleux@gmail.com