Secure Payment Policy
At Neleux, the security of your payment information is our top priority. We have implemented strict measures to ensure that your transactions are always safe and protected.
1. Payment Methods Accepted
💳 Credit Cards:
• Visa and MasterCard
• Processed through trusted and secure payment gateways
• Instant processing and confirmation
₿ Cryptocurrency:
• Bitcoin, Ethereum, and other major cryptocurrencies
• Secure blockchain transactions
Please note: Cryptocurrency payments are non-refundable due to the irreversible nature of blockchain transactions
2. Payment Processing
All payment transactions on our website are encrypted using industry-standard Secure Socket Layer (SSL) technology. This encryption protects your sensitive data as it is transmitted to our payment processors.
3. Third-Party Payment Processors
We do not store your credit card or payment details on our servers. Instead, your payment information is securely handled by authorized third-party payment processors who comply with Payment Card Industry Data Security Standard (PCI DSS) regulations.
4. Fraud Protection
Our payment systems include advanced fraud detection and prevention measures to protect both you and Neleux from unauthorized transactions.
5. Refund Policy by Payment Method
Credit Cards:
• 30-day return policy with full refunds
• Processed within 3-5 business days
Cryptocurrency:
• Non-refundable - No returns or exchanges possible
• Store credit only in exceptional circumstances
• Final sale - Please ensure order accuracy before payment
🔒 Your Security Guarantee
• 256-bit SSL encryption for all transactions
• Zero liability fraud protection
• Secure checkout process
• Privacy protected - We never share your information
Questions about payments? Contact us at neleux@gmail.com